The criminals who stole the money either falsely posed as family members in need or offered promises of prize money, job offers, and loans in return for upfront payment of funds via wire transfer. How to get a refund on a western union money order. A stop payment is placed on the original money order when refund is made. If the money order was cashed, you will receive a copy of it, showing the payee. Also, we encourage you to contact the payee and explain situation. There were two really big ones that i personally knew about. The first one came about when mobile banking apps began allowing folks to take pictures of checks to deposit them. Moneygram does not allow refunds on money orders without receipts, while western union does although the process is slower than it would be with a receipt. These money orders are especially useful for people without a bank account. Western union does not control the mailing process and it may take an additional 1015 days. I used 1 of them as a security deposit to hold the apartment for me so per the rental manager i made the money order payable to them,on 04022011 i went to move into the apartment and to my surprise the apartment was not ready for me. Purchase money orders western union money orders can be used to make purchases, give a gift, or for times when cash and checks arent accepted. Receivers can pick up cash at western union locations worldwide, depending on the hours of operation at that location. Complete the money order research request form if your money order or receipt has been misplaced, lost or stolen and you have no receipt.
Western union money orders are completely useless do not buy western union money orders. I received a photocopy of the mo with refer to maker on the top. Jul 18, 2019 hi karen, each money order issuer the post office, moneygram, and western union has its own process for getting a refund. Getting your money back from western union ftc consumer. Licensed by the georgia department of banking and finance. Aug 12, 20 western union girls wont refund my money on a money order. Use them to give a gift, make a purchase, or even pay a bill.
Should you not have the receipt or a copy of the money order, the chances of getting a refund decrease. How to check my western union money order status quora. If you would like to get a refund for an eligible order, visit my orders on and click return items. How do i cancel my money transfer and ask for a refund. Money order returned refer to maker flyertalk forums. Western union is a quick and reliable way to send or receive money in worldwide locations such as supermarkets, check cashers, and convenience stores. Dont be scammed into paying for a refund from west union. Several locations, like western union and moneygram, specialize in money orders. A money order is a safe and easy alternative to cash or checks. Oct 25, 2018 a western union money order is an alternative to checks that you can cash and deposit. Victims duped into paying fraudsters via money transfer service western union can now claim a refund, thanks to a major us settlement. Issuer may deduct applicable fees from your refund if the money order has not cashed and the required fee is not enclosed with your request.
Every money order comes with a detachable stub or receipt that allows you to. A money order is a financial instrument that can be refunded, according to western union. Youll want to hang on to any documentation relating to the money order, such as a pay stub andor receipt, until youre sure the payee has signed and cashed the money order. I purchased 3 western union money order from a local 711 store here in catonsville maryland to use to pay for an apartment that i wanted to rent. This cant be done on a money order, bill payment, or prepaid money transfer. Back in january 2017, western union admitted to helping scammers who stole millions from unsuspecting people.
The mojority of places who offer money orders will refund your money order if you return it to the location where you bought it. Found a blank money order with the receipt attached. Its best if you have a receipt from your original money order purchase. This form must be completed by the purchaser if the original bottom portion receipt with barcode has been misplaced, lost, or stolen. They said they cant give it to me because i dont have my. Services may be provided by western union financial services, inc. With most money order issuers, including usps, western union, and moneygram, you can cancel the payment. Jan 11, 2017 there were two really big ones that i personally knew about. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided.
How and where to get money orders western union us. If you need a refund, however, you must request it by mail, email or fax. If you have the receipt from the original purchase, send it with a money order claim to the address on the card. Request with your receipt you can request a refund by completing the money order tracingrefund request at the back of the receipt attached to the money order, or by completing the money order customer request form, which you can download from western unions website. Mar 29, 2019 western union services are not designed for the purchase of any products. Apr 08, 2010 hi guys i purchased a money order on my may 22 got in my car went to the mailing office to send out a letter came to find out that the money order that i bought was stolen from my car i rushed in and called western union to make stop payment on the money order the western union guy kept on telling me lies and lies that i he cant stop the payment till i send out the bottom receipt of my money. What was happening was people were taking pictures of the money orders. You should be able to tell from the logo on the top of the money order which provider issued it. If you buy your money order from a bank, hold onto the receipt and provide the money order number to the bank for tracking purposes.
Here are a few ways you can send money online using western union. My school gave me back the money orders but i threw away the receipt i know, stupid right. If you receive a money order, you can cash it or deposit it just like a check. I got really excited and wrote my name on it and was ready to cash it but started getting paranoid that i would get in trouble. Western union reserves the right to offer promotional discounts that cannot be combined with my wu fee reductions. Western union admitted it had failed to maintain an effective antimoneylaundering system, and had aided and abetted wire fraud. You will have to show identification and sign a claim form. To do so, either fill out a form or take the money order back to the place you originally bought bring identification and any information. Meanwhile, if you used western union to send money to a scammer, you can report it to western unions complaint department at 18004481492 or online. Western union does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt. I used 1 of them as a security deposit to hold the apartment for me so per the rental manager i made the money order payable to them,on 04022011 i went to move into the apartment and to my surprise the apartment was not ready for me to move in so i.
Send money or receive money fast from participating western union agent locations around the world. When you make your request, you must provide documents such as receipts to prove you own the money order for which you are asking for a refund. Irs along with your tax return if you make a payment with a check or money order. Fill out the money order research request form available on the website, and provide any information you have. Western union does not offer any form of payment protection and is meant only for the quick transfer for of funds to people you know.
So glad i dont have to deal with western union and lose money. You have to sign a copy of their affidavit saying that you purchased it if you dont have the original receipt. Not just money orders but also prepaid cards and online fx transactions cant be trac. How to cash a money order in 5 simple steps intuit turbo blog. Licensed as a money transmitter by the new york state department of financial services. Western union also makes money from currency exchange. How to get a refund on a western union money order pocketsense. Please retain a copy of all documents you send for your records. Iit can take time to honor the request, so purchasers of money orders should keep a copy of their receipts to ensure that the refund process can be facilitated more quickly and easily. Take your money order receipt to any post office location. Complete and sign and date the money order tracingrefund request on the back of the money order receipt or complete the money order customer request form. Hi karen, each money order issuer the post office, moneygram, and western union has its own process for getting a refund.
The form can be filled out separately or may be completed on the back of the receipt for the instrument. The bank may be able to cancel the money order and give you a refund if it has not been cashed. If you do not have the receipt, western union can still trace the money order. If the money order has been cashed, a photocopy will be mailed to you only when the processing fee is received. If you have the receipt, you can try going back to the store where you bought the moneygram and asking to return it. No one will, not even the place where it was purchased. Its best to cash money orders at the same location they were bought from a western union or moneygram desk, or the bank or credit union that issued them, for example. More than 50,000 users, including businesses of all sizes, financial and educational institutions, and ngos use our crossborder payments, risk management, and cash management solutions. Western union money orders offer a reliable, convenient alternative to cash or a check. Once you receive the refund code, you can visit a western union agent location, show the code along with your photo id. Western union states that it takes six to eight weeks to complete research on a lost or stolen money order. Meanwhile, if you used western union to send money to a scammer, you can report it to western unions complaint department at 18004481492 or online make a note of the date you filed the complaint with western union. A money order is the right solution when cash or a check wont cut it.
The original of either of the following is acceptable. If your money order were to be lost or stolen, its important to have your records and receipt. Provide them with receipt copy and ask that this be noted on your account. Rental office claims they never recieved money order. They said they cant give it to me because i dont have my receipt. Purchasers can then send the form or receipt and money order to the contact address on the document. Money orders are great to use in situations where other forms of payment are either unavailable or unsafe. Youll find this information on the money order receipt, which the buyer gets at the time of purchase. You may be charged a service fee by the company and they will not refund the cost of the money order. Find a western union location status of my money transfer.
Bring identification and any information you have about the money order to start the process. My leasing agency lost my money order my leasing agency lost my money order and suggested i follow the information on the back of my receipt and request a refund. If the money order has not been cashed, and western union verifies all the information you provided on the request form, the company may refund your original. Reload your prepaid card or mobile phone its quick and easy to add funds to prepaid cards, phones or other prepaid accounts. Victims of scams involving western union wire transfers. What fraud can occur with western union money orders. Without your original money order or your purchasers receipt. Complete claim form with exception of money order section and attach copy of payment receipt and copy of bill for period in which payment was made showing that payment was not received. You can purchase one at any western union location. With most money order issuers, including usps, western union, and moneygram, you. Oct 25, 2018 a receipt is essential to get a refund from secondlargest issuer of money orders.
Jan 19, 2017 the department of justice is developing a refund process, and we will post more information when we have it. Western union unclaimed money class action lawsuit filed. If the money order has cashed, a photocopy of the cashed money order will be mailed to you. Visit a western union agent location near spokane, united states of america to send or receive money fast. Class action lawsuit filed against western union over alleged unfair and deceptive holding of senders unclaimed money a class action lawsuit was filed against western union in the united states district court for the district of colorado denver case no. How to stop a payment on a western union money order. Heres how to get your money back from western union. You can take the money order to your bank, credit union, grocery store, and.
Fill out the money order research request form available on the website, and provide any information you have that proves youre the one who purchased the money order. Youll find this information on the money order receipt, which the buyer gets at the time of. Usually western union orders can be tracked at track your transfer western union but unfortunately money order status cannot be tracked through the link. May 29, 2008 my first non technical post i think i dont think they really want you to easily get a refund on a money order. If you still have your money order receipt, you will fill out the money order tracingrefund request on the back of it. I have been trying for three days to find a place that will cash it. We cannot verify if a customer is the true purchaser when you call customer care. A receipt is essential to get a refund from secondlargest issuer of money orders. Complete claim form with exception of money order section and attach copy of payment.
This purchase agreement is stated on the money order receipt. The department of justice is developing a refund process, and we will post more information when we have it. Can i get a refund for my money order if i no longer need it. What to do when you have a lost money order depositaccounts. Send international money orders through the us postal service. Am so happy have received my money they scammed me in 2012, in 2018 l got a letter through the mail to file and claim the money l send through western union to a scammer in 2012 and l thought it was a lie so l called western union to find out if it true because they are asking for my ssn and was skeptical about it. If the person you made the money order payable to is a creditor i. Money orders are a safe alternative to cash or checks investopedia. If your money is needed within minutes, you can send online using your credit or debit card. Visit the western union agent location at 4365 glencoe ave marina del rey, ca 902926466. Western union services are not designed for the purchase of any products. A western union money order is an alternative to checks that you can cash and deposit. If an order is eligible for a refund, a refund code will be issued to you. Dont be scammed into paying for a refund from west union fraud settlement.
Western union girls wont refund my money on a money order. Get a replacement or refund by canceling lost, stolen, or unused money orders. Yesterday when i was leaving the grocery store i found a money order on the ground with an amount printed on it but everything else was blank and receipt was still attached. My first non technical post i think i dont think they really want you to easily get a refund on a money order. To do so, either fill out a form or take the money order back to the place you originally bought it. Anyone who fell for online or phone scams involving wiring money through western union can now file a claim. Theyll tell you to call 8009999660 and request one.
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